Privacy Policy for Chaten.ai
Effective Date: 30th September 2025
At Chaten.ai, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and account details when you sign up.
- Usage Data: Information on how you use our platform, including log data and cookies.
- Third-Party Data: If you integrate third-party services like Facebook, we collect necessary authentication and permissions.
2. How We Use Your Information
We use your data to:
- Provide, operate, and improve Chaten.ai
- Authenticate users and process transactions
- Offer customer support
- Enhance security and prevent fraud
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. However, we may share data with:
- Service providers assisting in platform operation (e.g., hosting, analytics)
- Legal authorities if required by law
- Third-party integrations (only with your consent)
4. Data Security
We use encryption, access controls, and secure storage to protect your data. However, no system is 100% secure, and we encourage users to take their own precautions.
5. Your Rights
You have the right to:
- Access and update your information
- Request deletion of your data
- Opt-out of marketing communications
6. User Data Deletion
YIf you wish to delete your account and associated data, you can request data deletion by:
- Using the in-app delete account option (if available).
- Sending a request via email to hello@didjet.com with the subject line: "Data Deletion Request".
- Following the Facebook data deletion request callback at: https://chaten.ai/callback/facebook
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
For any questions, contact us at hello@didjet.com